Being able to use Britest Tools as part of [our after-sales support] approach will help us build and further strengthen customer relations, and help our customers get the most from our products.
Dai Hayward, CEO Micropore Technologies
The agreement allows Micropore to use a defined set of Britest’s established process understanding tools in conjunction with their own proprietary technologies to create models that support their internal evaluation of potential applications of their membrane emulsification and encapsulation technology, for client demonstration and general marketing purposes. The agreement also makes provision for arranging follow-on consultancy support for Micropore clients from Britest’s specialist technical facilitators where required.
Dai Hayward, CEO of Micropore Technologies said,
Micropore are proud to offer continuing after-sales support to all customers, providing assistance for technical queries. Being able to use Britest Tools as part of this approach will help us build and further strengthen customer relations, and help our customers get the most from our products.
Britest CEO Mark Talford said,
This is a welcome progression in our mission to support innovative processing through whole process understanding, making the most of the flexibility afforded by our new business model. Micropore are a natural partner in this respect: they have an innovative approach to controlling size distribution in droplet and particle formation for sure, but more importantly we share the ethos of taking an understanding-based approach to delivering solutions. This is underpinned by Dai’s personal involvement in the early days of Britest.
Micropore’s patented membrane emulsification technology and equipment provide a seamless transition from lab, through development, and into manufacturing. These deliver formulated product benefits including
Micropore’s products are backed up by comprehensive customer training and support, feasibility studies and prototyping services, and particle engineering consultancy.
Britest Limited was established as a not-for-profit SME company in 2001 to retain and manage the intellectual property arising from a UK collaborative research project and enable further development and deployment of the “Britest Toolkit”: a set of innovative tools and methodologies to analyse product development and manufacturing processes to show where and how major improvements could be made. Since then, Britest has developed into a leading international authority on process innovation with advocates drawn from a diverse range of global industry sectors and academic institutions. Following the adoption of a revised strategy to broaden engagement with industry and academia in mid-2019, the Britest approach remains an exemplary model for how outputs from Research and Innovation projects can be effectively exploited.